Frequently asked questions
Here you'll find answers to common questions about our products, ingredients, and brand values. Whether you're curious about our formulations or want to find out more about ordering and shipping, we're here to help.
Boutique is an affordable personal care brand based in the UK, blending fine fragrance with naturally inspired formulations to create a daily escape for the senses. Inspired by the calm and luxury of boutique hotel stays, our products are crafted by expert perfumers to deliver indulgence, care, and elevated scent—without the premium price tag.
Our carefully curated collection of bath and body products transforms everyday routines into moments of luxury at home.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. If you require additional information on shipping, please feel free to contact us and we will offer alternatives where we can.
It depends on where you are. Orders to UK, generally take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use Royal Mail, DPD Local & UPS as our preferred courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Our products can be purchased via our shop. We offer all of our current products and fragrances online and are able to ship worldwide. If you would prefer to experience our products in store, please contact us and we will provide more detailed information on local stockists.
No, The Boutique products are completely cruelty-free. Neither our ingredients nor our finished products are tested on animals, reflecting our commitment to ethical and responsible practices.
All Boutique products are proudly developed and manufactured in England, UK. By partnering with British manufacturers, we support local expertise, craftsmanship, and industry while ensuring our products meet the highest standards of quality.
No, all of our products are paraben free
To become a stockist, please use the form in the 'Contact us' section of the website footer.